Inventory Management Case Study

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Case Study: AT DealerConnect’s Solution for Digitalising the Offline Business

Streamlining Tire & Wheel Distribution

Unveiling Zaigo's innovative web solution for AT DealerConnect, enhancing tire and wheel distribution with simplified inventory management, tier-based customer management, and a personalized experience with digitisation.

About The Client

AT DealerConnect is a leading distributor of wheels and tires with over three decades of experience. They have planned to expand digitally for revenue generation and launched a hybrid website to be accessible to users online and available as Kiosks in-house by building a website, ATDealerConnect.com. With a wide selection of brands, sizes, and other attributes, they ensure customers can easily find the ideal set of wheels and tires for any vehicle.

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Project Background

AT DealerConnect aimed to streamline its operations and make its extensive inventory accessible digitally and enable e-commerce. The goal was to provide a flexible, user-friendly platform that would allow customers to browse, search, and purchase wheels and tires with minimal manual effort.

Moreover, the platform should facilitate easy integration with QuickBooks for accurate, real-time inventory syncing between the online platform and offline stores, as well as the management of tier-based discounts and a simplified onboarding and purchasing process for end customers.

Goal

The main objective was to develop a web application that enabled digital access to the inventory, allowing customers to view stocks online, check availability and purchase products. Users would be able to search for wheels and tires based on attributes such as brand name, bolt pattern, size, offset, and finish colors.

Discounted pricing details would only be visible once users registered and were approved by the admin, who classified them into different tiers based on the internal process. The higher the tier, the greater the discounts.

Additionally, the application needed to sync inventory data in real-time, ensuring accurate and hassle-free management. Users could export product lists as reports, place order requests directly from the portal for verification, and enable a payment link for customers, offering a seamless checkout process while ensuring diligence done by vendors.

Project Timeline

The overall time frame for the development of the project was 26 weeks.

Challenges

The client, AT DealerConnect, which deals with wholesalers and retailers, QB desktop inventory sync and update the inventory every day to make its product inventory accessible real time to customers.

Solution Delivered

Zaigo Infotech initially approached AT DealerConnect to understand their business requirements and later, proposed a tailored solution to meet their needs.
The team implemented an easy-to-use onboarding and discount-tier system for approval that streamlined the process of granting discounts to end-users during the purchasing process.
Zaigo Infotech’s web application simplified user registration and admin approval, reducing time consumption and operational complexity.
The web application synchronized inventory data using webhooks, ensuring that any changes made to the inventory were instantly updated across both systems.
This real-time synchronization helped maintain data accuracy and minimized errors, enabling users to access live product information and place orders seamlessly.

Our Work-Flow

At Zaigo Infotech, we prioritize systematic workflows to deliver efficient, high-quality outcomes:

Results & Achievements

Digital Accessibility

The web application allowed customers to access and purchase products from anywhere, enhancing convenience and customer satisfaction.

Tiered Pricing

Users approved by the admin are classified into different tiers, allowing for tiered pricing. Higher-tier users enjoy greater discounts on product purchases, delivering an enhanced customer experience.

Export Options:

The ability to export order lists as reports provided convenience for clients who may need to analyze data for better business forecasting and growth expansion.

Purchase Requests

The streamlined process enabled customers to send purchase requests or make payments directly using a payment link to the admin, simplifying the order placement process.

Payment Processing

Once a purchase request was validated by the admin, users received a payment link via Authorised.Net making transactions quick and straightforward.

Inventory Sync

The two-way synchronization between the web application and QuickBooks ensured that any updates to the inventory were automatically reflected across both systems, enhancing data accuracy and consistency.

Efficiency

The web-based solution significantly improved operational efficiency, from product searches to purchasing and inventory management, resulting in time and cost savings while supporting revenue growth.

Data Accuracy

The integration and synchronization minimized discrepancies, ensuring reliable and up-to-date inventory data.

Customizable Discounts

The tiered pricing system allowed AT DealerConnect to offer customized discounts, fostering customer loyalty and retention.

Technology Stack

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