Web and Mobile App Development Case Study for DRA

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Rebuilding With Resilience

Discover how Zaigo enhanced the Disaster Reconstruction Authority of Bahamas with advanced data accessibility, boosting team efficiency and operational flexibility.

About The Client

The client is the Disaster Reconstruction Authority, an emerging government-sponsored not-for-profit organization created in response to the aftermath of Hurricane Dorian in the Bahamas. The DRA's mission is to help restore Bahamian communities devastated by natural disasters and to provide grants to bring relief, recovery, and forward-thinking solutions to disaster-affected communities in The Bahamas. They support disaster recovery at both the individual and community levels.

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Project Background

The Disaster Reconstruction Authority in the Bahamas, a government entity, needed to assess the damages caused by natural disasters to help Bahamian communities not just rebuild but also build back better. The client faced significant challenges in managing data and streamlining the reconstruction process. The scope of the project is to build a Web and Mobile application that will empower assessment officers to streamline the data management process and reconstruction operations.

Goal

To develop an application to ensure data accessibility with no manual errors, automate the manual data management process, and offer flexibility for the team members involved in the reconstruction process.

Project Timeline

We were thrilled to embark on the software development journey with the goal of delivering a top-notch product to our valued client. Over the course of 6 months, our dedicated team meticulously designed, developed, and refined 500 screens, ensuring a comprehensive and user-friendly experience.

Challenges

The customer heavily relied on manual processes, including document management, spreadsheets, and paper-based records, leading to numerous errors, calculation mistakes, inefficiencies, repetitive data migration and the lack of data integrity. They found it arduous to sync data from the CRM, and internet server issues made it difficult for assessment officers to work efficiently in the affected areas. Therefore, the client wanted a solution that would digitize and automate the complete Operations. data management, improve transparency, streamline the reconstruction process, and enable data visualization capabilities using Power BI for providing Grants.

Solution Delivered

Zaigo partnered with the Disaster Reconstruction Authority to develop a highly secure mobile app and web interface tailored to their assessment needs. This solution integrates seamlessly with existing CRM systems, offers real-time access to assessment forms, and allows efficient scheduling and assignment of assessment tasks. The mobile app, designed with offline capabilities, enhances field operations by enabling data storage, image capture with GPS tagging, and syncs back to the cloud, streamlining the assessment process in disaster-affected areas.

Consultation and Custom Solution Development

Collaborated with the Disaster Reconstruction Authority to understand their challenges, resulting in the creation of a secure mobile app and web interface requiring user authentication.
Real-Time Assessment Form Access

Developed a feature for admin users to access all assessment forms in realtime, regardless of their completion status.
CRM Integration and Data Sync

Built an application that automatically syncs with the existing CRM, ensuring any new customer data is seamlessly integrated into the reconstruction application.
User-Friendly Web Interface and Scheduling

Created a web-based platform for users to request assessments, with functionality for the DRA team to assign officers and schedule specific requests efficiently.
Offline Mobile App Capabilities

Developed a mobile app with offline functionality, enabling assessment officers to work in affected areas without internet, store data locally, and sync back to the cloud when online.
Enhanced Data Capture and Form Management

Equipped the app with features for capturing images with GPS locations, editing draft forms, and saving forms partially, facilitating comprehensive and seamless assessments.

Our Work-Flow

At Zaigo Infotech, we prioritize systematic workflows to deliver efficient, high-quality outcomes:

Results and Achievements

The Disaster Reconstruction Authority significantly improved the efficiency and effectiveness of the goal of reconstructing communities affected by natural disasters.

Automated the complete data management process
Facilitated seamless synchronization
Implemented dynamic fields and data addition within the form
Enhanced transparency and improved accessibility
Eliminated manual errors

Offline mobile application access to complete the assessments
Integrated email, CRM, and Power BI
Provided a no-code form builder. To build different forms based for every natural disaster campaigns
Allowed individual or bulk data downloads via PDF or Spreadsheet
Enabled bulk data uploads

Technology Stack

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