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Redefining Healthcare Ed-Tech Efficiency

Zaigo Infotech redefines Asia's top healthcare ed-tech with an all-in-one platform, streamlining operations and ensuring seamless interoperability.

About The Client

Our client is Asia's largest healthcare ed-tech company , headquartered in Hyderabad, Telangana, with more than 500 professionals. The company offers online and blended learning programs (medical courses for health professionals). With over 5 lakh health professionals, they have expanded their network across 190 countries.

Project Background

Our customer, a pioneer of online healthcare education, has faced significant challenges operating on an outdated legacy system that hinders efficiency, scalability, and seamless integration.

The scope of the project is to develop a learning management platform that will allow medical students and professionals to purchase and enroll in medical courses online. The entire platform will be managed by administrators using different roles and permissions. Using the content authoring and content management portals, users will be able to create new courses and manage them.

Goal

To build a unified platform and completely modernized software where the data is completely interoperable between business teams.

Project Timeline Image Project Timeline: 10 Months 300+ Screens

Challenges

Our client has been using multiple platforms to run its operations, from content creation to review and approval, sales, customer support, and marketing, leading to a resource-intensive and time-consuming workflow. Which required constantly horizontally scaling the user base to provide the best learning experience. The customer wants to develop a software solution that empowers them to handle end-to-end business needs, from marketing to customer support, with a centralized platform.

Solution Delivered

Zaigo's approach to modernizing the client's systems involved a thorough consultation, leading to a strategic plan focused on scalability and performance. The team assessed current systems and developed a microservices-based, API-driven platform, ensuring seamless data interoperability and user experience. This comprehensive strategy also included integrating content management and CRM systems for enhanced functionality.

Client Consultation

Zaigo engaged with the client to understand the challenges faced with their current systems.
Modernization Strategy

Proposed a plan to modernize the platform using microservices, integrate with existing 3rd party applications, and deploy in the cloud for enhanced scalability and performance.
System Evaluation and Roadmap

Conducted a comprehensive assessment of existing systems, leading to a detailed roadmap encompassing team structure, collaboration needs, code management, and DevOps strategies for continuous integration and deployment.
API-Driven Platform Development

Developed a REST API-based platform with a microservices infrastructure to facilitate data interoperability across teams.
Data Migration and System Integration

Migrated all data to the cloud to ensure smooth user experience and app scalability; built a Content Authoring System (CAS) for course content, a Content Management System (CMS) for marketing and publication, and a user management system, all accessible via web and mobile devices.
CRM Integration for Enhanced Customer Support

Integrated website forms with a 3rd party CRM system to automate marketing processes and enable customer support to efficiently handle course-based queries.

Our Work-Flow

At Zaigo Infotech, we prioritize systematic workflow processes to ensure efficiency and deliver quality outcomes to our clients.

Result & Achievements

The customer takes a step towards digital transformation, unifies multiple services under one roof, and enhances the user experience with Zaigo.

Fully Automated System
Cloud-Native Solution
Enhance Data Interoperability
Improved Performance
Cross-platform Accessibility
Extensive Support
Immediate realization of ROI
Simplified maintenance and higher code efficiency

Technology Stack

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Our Client Testimonials

Discover genuine feedback shared by one of our esteemed clients.

I have worked with Zaigo Infotech for the past year on multiple projects. We have developed personal relationships with their team members, which has given us the confidence to use them for all of our future projects. Working with Zaigo Infotech is allowing us to bring on more clients and grow our business.