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Redefining Rail
Transload Efficiency

Zaigo Infotech partners with TLD Ramp to revolutionize rail transloading, enhancing the efficiency and productivity. Digitizing the complete operations.

About The Client

Our client “TLD ramp” is a premier provider of rail transload services with a network that spans across the country, offering efficient and reliable transportation of goods and commodities, the primary part of the business involves the trans-loading of goods from the railcars.

Project Background

Our client operates in the railroad industry and their primary business involves transloading goods from railcars for their clients. Unfortunately, they have been falsely penalized of damaging products during the transloading process, when in fact the goods are being damaged upon arrival. Our client, TLD Ramp, has carefully analyzed the situation and has introduced a new paper-based approach to record any damages to the goods before they are transloaded.

The initial phase of this process begins when a Billing of Laden (BOL) is issued to an employee to acknowledge the receipt of cargo for shipment. Upon the arrival of a railcar at the terminal, employees are required to promptly inspect the goods within it and manually record any damages on paper and capture images of the damages within the railcar. This process is time-consuming and can be resource-intensive. The goods within the railcar are organized in boxes, with each box containing two quantities separated by pallets. Employees inspect the relevant box numbers for damages and manually record them on a damage report form Damage reports recorded and the images shared are then sent to an administrator. The admin as for the final step of the process merges all the damage reports and images sent by employees and sends it to the end client.

Due to the inefficiency, resource intensive and difficulty in tracking data with the current manual process, our client desires to fully digitize their existing procedures to enhance productivity and management.

Goal

The project aimed to create a tablet app that can be used across different platforms, as well as a web-based admin panel. The app allows users to log in and create reports, complete with pictures, of any damages incurred before the trans-loading of goods from rail cars. The app can function with or without an internet connection, storing the damage reports and images on the tablet device until it can sync with the server once a connection is established.

Project Timeline

The time taken for the completion of the project including the change requests is - 3 Months.

Challenges

Offline Functionality

Developing an app that works seamlessly without an internet connection presented a significant challenge, as rail yards often lack reliable connectivity.

Image Capture and Storage

Capturing and storing images on tablet devices while maintaining device performance and storage efficiency is challenging.

Performance

uploading of multiple images against a single product box in a rail car takes time.

Solution Delivered

Based on the challenges faced by the client Zaigo the following technical solutions which solves the business challenge and greatly improved the productivity.

Local Data Storage Implementation

Implemented local data storage on tablet devices, allowing offline storage of damage reports and images, with a synchronization mechanism to upload data to the server when internet connection is available.
Image Optimization and Caching

Utilized image compression techniques to reduce file sizes without losing quality and implemented a caching strategy for efficient image storage management.
Internet Speed-Based File Management

Configures the app to compress and upload files automatically when the internet connection exceeds 8 Mbps, and to store image files offline when the connection is slower or unavailable, enabling synchronization once a high-speed connection is established.
Tablet App Accessibility and Offline Functionality

Enabled the tablet app to be accessed by multiple employees on the same device, with offline-stored information accessible by the device rather than user sessions, facilitating work in remote locations and during natural disasters in America.
Custom Data Table for Damage Reports

Developed a custom data table in the tablet app, allowing employees to view and access damage reports in both offline and online modes.

Our Work-Flow

At Zaigo Infotech, we prioritize systematic workflow processes to ensure efficiency and deliver quality outcomes to our clients.

Results & Benefits

Increased productivity

With a streamlined and improved process eliminates any obscurities and effectively improves the productivity of the employees.
Easy to track and organize reports

Whenever a user creates by completing the damage report online the form is recorded and stored in the cloud servers which can be accessed immediately by the admin.
Creation of offline reports

The app supports offline mode and therefore the users can create damage reports without any interruption or hassle which ultimately increases productivity.
Greater accuracy

The app to be developed offers greater accuracy since it is being digitized and manual errors or mistakes can be easily rectified.
Multi-user login access

The app supports the working of multiple users offline on the same tablet device which is if a user creates a report and is on draft mode offline then another user can log in the app on the same device and continue to resume the work where the previous user has left, thus offers a better flexibility in an environment having limited assets/resources.

Technology Stack

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