Mobile App for a Rail Transload Business

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Redefining Rail Transload Efficiency

Zaigo Infotech partners with TLD Ramp to revolutionize rail transloading, enhancing efficiency and productivity through completely digitized operations.

About The Client

TLD Ramp is a premier provider of rail transloading services with a network spanning the country. Their core business involves transloading goods from railcars for various clients, ensuring efficient and reliable transportation of goods and commodities.

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Project Background

Our client, TLD Ramp, operates in the railroad industry, and their primary business involves transloading goods from railcars for their clients. Unfortunately, they have been falsely penalized for damaging products during the transloading process, when in fact the goods were being damaged upon arrival.

TLD Ramp carefully analyzed the situation and has introduced a new paper-based approach to record any damages to the goods before they were transloaded. However, this method was labor-intensive and error-prone. Besides, their new paper-based approach involved:

The process began when a Billing of Lading (BOL) was issued to an employee to acknowledge the receipt of cargo for shipment.
Upon the arrival of a railcar at the terminal, employees were required to promptly inspect the goods and manually record any damages on paper, while capturing images of the damages within the railcar.
The goods inside the railcar were organized in boxes, with each box containing two quantities separated by pallets.
Employees inspected the relevant box numbers for damages and manually recorded them on a damage report form.
Damage reports and images captured by employees were then sent to an administrator.
As for the final step, the admin merged all the damage reports and images sent by employees and forwarded the same to the end client.

Goal

To develop a comprehensive tablet-based application and a web-based admin panel to digitize the damage recording process, the application needed to:

Allow users to log in and create damage reports with photos.
Function offline, with data syncing to the server upon reconnection.
Enhance tracking, accuracy, and productivity.

Project Timeline

The entire project, including change requests, was completed within 3 months.

Challenges

Offline Functionality

Rail yards often lack reliable connectivity, necessitating offline data storage and synchronization.
Image Capture and Storage

Efficiently capturing, compressing, and storing images without degrading performance.
Performance

Managing multiple image uploads for individual product boxes.

Solution Delivered

Zaigo Infotech provided TLD Ramp with a custom solution tailored to their needs:

Tablet Application with Offline Functionality:

Local data storage for damage reports and images.
Automatic synchronization when internet connectivity is restored.

Image Optimization:

Implemented compression techniques for high-quality image storage.
Used caching strategies for efficient memory management.

Custom Damage Report Data Table:

Developed an intuitive interface for employees to view and update damage reports in both online and offline modes.

Internet Speed-Based File Management:

Configured automatic file compression and uploads for internet speeds above 8 Mbps.
Enabled offline storage for slower connections.

Multi-User Accessibility:

Supported multiple users working on the same tablet device, allowing seamless transitions between sessions.

Results & Benefits

Increased Productivity

The streamlined and improved process eliminated any obscurities and effectively improved the productivity of the employees.
Easy to Track and Organize Reports

Whenever a user completes a damage report online, the form is recorded and stored in cloud servers, enabling immediate access by the admin.
Creation of Offline Reports

The app supports offline mode, allowing users to create damage reports without any interruptions or hassle which ultimately increases productivity.
Greater Accuracy

The digitized processes reduced errors, providing precise damage reporting, and overall accuracy.
Multi-User Login Access

The app supports multiple users working offline on the same tablet. For instance, if a user creates a report and saves it as a draft offline, another user can log in to the app on the same device and seamlessly resume the work where the previous user has left off.

Our Work-Flow

At Zaigo Infotech, we prioritize systematic workflows to deliver efficient, high-quality outcomes:

Technology Stack

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