Communication Channels

Refine Your Project Management Communications with the RIGHT Channels

Calculating channels of project management communication model

What is the communication channel in Project Management?

Project communication can be difficult. There are so many people we need to contact, from the beginning to the end of the project, and they all want to be communicated with in different ways! Furthermore, our project management communications differ based on our position in the project, the stage we’re at, and who we are speaking with. To be successful, regardless of your work status on the project, you must learn to communicate effectively. Essentially, project management communication channels are a set of procedures designed for ensuring that the appropriate communications are transmitted, received, and understood by the right individuals. In the realm of project management communications, it is crucial to instrument it well. It is becoming more important every day and will soon be at the center of all management activities. The effectiveness of a project’s communication network is critical to its success. It begins working on the first day of the endeavor and continues for the entire duration of the project.

Why is communication important in project management?

The various channels of the project management communication model can be used to receive regular information on the project’s status as well as its ability to perform. However, it has been discovered that most projects suffer from communication failure. It’s been said that a project manager spends 90% of his or her time communicating what needs to be done. When we are communicating, we share information, ideas, and attitudes that are meant to push the project forward. It’s impossible to assume that the receiver would understand the message in the same way that the sender intended. Communication isn’t a one-size-fits-all proposition. To accomplish so efficiently, the project manager must take into account all of the factors and variables involved in the project. When we communicate poorly with our stakeholders or even with our project team, it has a significant impact on the project’s success.

Poor project management communications can lead to a misunderstanding or misconception of the project’s goals and objectives. Deadlines would not be met and individual team members would begin moving disparately leading to conflicts. This reduces project productivity, resulting in longer timeframes and budget overruns. The lack of commitment on the part of the project team members can be an impediment to the completion of the project work.

With poor stakeholder communication, there is a lack of or a restricted amount of buy-in and dedication to the initiative. Stakeholder expectations on what constitutes project success are misunderstood and conflicts between stakeholders and the project team, or between stakeholder groups, become inevitable.

In the end, it can lead to project failure.

Employee Communiation

Creating a plan for the project management communication model

Zaigo Infotech’s project managers must define how they will handle project management communication models across projects in detail. This is accomplished through the development of a project communication communications plan, which can include:

Determining the Goals

First, we identify the purpose of the communication. For instance, some project management communications mechanisms such as a status report and other related insights can be used to raise awareness. Others, such as requiring a sponsor to approve spending or a client to approve project testing, may necessitate action.

Written Communication

Mobile Communication

Choosing the Target Audience

We establish the project’s stakeholders and make a comprehensive list of everyone engaged. Additionally, we also Consider anyone who will be affected by the project or has a say in its success. Team members, sponsors, consumers, and other relevant parties are included on this list.

Selecting the Preferred Channel

Our experts choose the right channels of project management communication models carefully to convey their message. It could be an official report to all the stakeholders via email or a casual debriefing during a team meeting.

Video communication

Advantages of Communication Channels

Online communication channels are a great way to communicate with virtual or remote teams. It can be through chat, video, face-to-face, telephone, and social media. There can be a lot of pros as well as cons but the pros are fairly greater as it helps how remote teams can effectively communicate with each other. If the organization optimizes the way every team communicates, then it can be used to a greater extent of interest.

Systematic Flow of Information

Systematic Flow of Information

With proper communication channels, the team can work and collaborate effectively with both internal and external teams. We can have discrete communication within the team that flows through every phase of the project.

Helps in Fixation of Authority

Helps in Fixation of Authority

Communication between the authorities is maintained with the right line of authority to make decisions. Communication patterns under the team will be transparent. The organizational hierarchy can be pass-through easily.

Coordination of Activities And Efforts

Helps in Coordination of Activities And Efforts

Online project communication channels can obviously help channelize and balance out organizational performance. Team coordination will be comparably higher and rooted in the benefits of business goals.

Preparing a Schedule

Zaigo’s project managers decide on a timeline to deliver messages, whether it is weekly, monthly, or in some cases, daily. For our outsourced partners, we also take into account different time zones and personal agendas for communication.
Our project management communication model includes information on why we are sending a message, who we are sending it to, what precise information will be provided, how we will send it, and when we’ll send it.

What Is the Number of Potential Project Management Communications Channels in a Project?

The number of possible project management communications channels is a measure of the complexity of a particular project. It considers the fact that there are a large number of potential communication pathways between and among team members and stakeholders or sources, which increases exponentially as the number of individuals involved in a project grows.

Client Case Study

Case Study

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Frequently Asked Questions

Just like every other thing, Project management requires a lot of Communication.From designing to developing to delivering, for everything, we need to communicate to a lot of different people right from the start of a project to deliver it.Communication is the key, as we all know, and it plays a crucial role in Project management as well.

A good means of Communication is really important for a project as even a small misunderstanding in the information can cost you a lot of time, energy, and money.When it comes to business, we cannot just assume things and carry on with the work. Everything needs to be communicated properly with the team and the client to keep them all in the loop and make sure we build a product or a service.


We do not expect you to know the communication channel that suits you best for you. After our discovery call, we make sure we analyze and see what Communication works for you with all the provided data, like the reason for Communication and the target audience, and then we go ahead and choose the preferred communication channel for you.

There are a lot of things that are required for us to see which communication channels work for as mentioned above:Your target audience: we ask you for a list of all the people who need to be informed of every important thing that happens in the project and make sure to keep them in the loop.

Reason: In some cases, the updates will be more like a status report, whether it is done or not, and in some cases, we need to provide detailed info on the updates. We analyze your project and decide which channel is suitable for you.


Sometimes, clients decide on the type of communication channel that they want, and it might be the wrong decision in some cases. For example, the status report might not be sufficient for your business, and it might generate a lot of confusion and misunderstandings, which might eventually lead to a lot of changes consuming our time and money.

This is why we always analyze and let the clients know which channel is better for them and guide them through the process.Sometimes, the business might grow, and it would require a better communication channel. In this case, we update the communication channels for the client on request, and we make sure there are not any confusion or misunderstandings.


To improvise Communication in PD, make sure you have a meeting every week with the team and make it a point to communicate everything with them.The everyday meeting might seem too convenient for most people, but with practical difficulties, the everyday meeting is a bit too much in our opinion and a meeting every week or twice every week is a sweet spot.

If there is something important that needs to be communicated to the team, make sure you hop on a quick call and convey them to the team and avoid any miscommunication.We at Zaigo solutions make sure everything is in place, and we help you communicate every little aspect of the project to the team members in an easier and the most efficient means of Communication and make sure all of us are on the same page.


To answer your question, yes, bad Communication does affect the workflow. If the team members are working on a task that was approved by the client, and when you want to make a change, it is very important to communicate the changes with the team members in order for them to act accordingly.

If not communicated properly or if there is confusion, it might affect the workflow resulting in a waste of time and energy.In order for a project to work better, a communication channel that works well for that particular project is really important, and we at Zaigo Infotech help you choose the best channel for your project.

Industries We Serve

We are actively transforming a lot of industries contributing to their business, growth, and competitive advantages. Our IT experts have extended knowledge, skills, and expertise in handling stringent processes and decision stages to help you grow. We offer tailor-made IT solutions for any category of your business meeting the current technology needs of your particular industry. Our experts can align any shape and size of your business from small, mid, and multinational enterprises providing cutting-edge solutions to all our clients.

CONTACT US

sales@zaigoinfotech.com

marketing@zaigoinfotech.com

India

Zaigo Infotech Software Solutions Pvt Ltd

9th floor (9A & 9B) Sapna Trade Centre, 135, Old 109, Poonamallee High Rd, Egmore, Chennai, Tamil Nadu 600084.

United States

170 Post Rd #211, Fairfield, CT 06824, USA.